Keeping the customer satisfied

Strike action might be entering the hot phase later this year as the Universities and Colleges Union (UCU) has approved ‘a marking boycott to be implemented from 28 April if university employers still refuse to thrash out a deal over pay’. The Universities and Colleges Employers Association ‘have so far refused to engage in any… Continue reading Keeping the customer satisfied

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Time to think

Higher education policy has become a hot topic in the European press with the ongoing financial crisis and the Bologna reforms putting pressure on university resources, academic staff and students. While the financial crisis means that more people are going into higher education because there are fewer jobs on the market (and some return to education… Continue reading Time to think